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Telecom Support Technician

Part of INEOS, INOVYN is Europe's leading producer of vinyls and in the top three worldwide.  With an annual turnover of €3.1 billion, INOVYN has circa 4,200 employees and chemical manufacturing, sales and marketing operations in 8 countries across Europe.

INOVYN’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Vinyls Technologies.  INOVYN's annual commercial production volume is circa 10 milliontonnes.  See and  for more details.

Main role purpose:

The Jemeppe-sur-Sambre Service Desk team is looking for a motivated telecom technician who will be mainly responsible fo the plant local area network.

Key responsibilities & accountabilities:

  • Design, install, configure and maintain the LAN infrastructure (firewalls, Cisco switches, access points, cabling, ...), configure, maintain and support the local VoIP system (MITEL), manage the internal CCTV cameras network of the plant and related applications (OMNICAST);
  • Maintenance of the access control equipment;
  • Analyse internal customer complaints and recurrent incidents and propose solutions or areas of improvement;
  • Build and update technical documentation and inventories;
  • Participate in various IT Infrastructure projects.

Key skills & experience: 

  • Bachelor in computer and science or equivalent through experience
  • Minimum 5 years of IT professional experience in managing network equipment in a large organisation or company
  • Extensive knowledge of TCP/IP protocols and network principle (switching/routing)
  • Advanced knowledge in Cisco Network and equipment.  Cisco (level CCNP) certification is an asset
  • Experience with VoIP and Unified Communications
  • Familiarity with ITIL methodology
  • Fluent in French and English
  • Natural aptitude for trouble shooting and problem solving
  • Ability to work independently and as part of a team
  • Ability to handle multiple tasks with minimum supervision
  • Ability to prioritize tasks and projects to optimize operations
  • Excellent communication skills
  • Customer oriented and cool tempered
  • Desire to learn and readily embraces changes

INOVYN is a company of INEOS.  INEOS is a global manufacturer of petrochemicals, speciality chemicals and oil products. It comprises 34 businesses each with a major chemical company heritage. Its production network spans 183 sites in 26 countries throughout the world.

This is a direct Company recruitment.  We will not accept applications via employment agencies

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