Supply Chain SAP Support Analyst

Company:

Interested in joining a winning team? A team whose employees share in the ownership of the business and are empowered to make a difference?

Organizational context and job purpose

INEOS Organization:

INEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products. It comprises 15 businesses each with a major chemical company heritage. Its production network spans 65 manufacturing facilities in 16 countries throughout the world. INEOS products make a significant contribution to saving life, improving health and enhancing standards of living for people around the world. Its businesses produce the raw materials that are essential in the manufacture of a wide variety of goods: from paints to plastics, textiles to technology, and medicines to mobile phones - chemicals manufactured by INEOS enhance almost every aspect of modern life.

Business Context:

INEOS Oxide is one of the most diverse, dynamic and successful businesses within INEOS. We operate 5 manufacturing sites in Europe and North America (Antwerp BE, Köln DE, Lavéra FR, Plaquemine US, Bayport, US). We produce a broad range of 200+ products which spread across five key value chains (Ethylene Oxide, Propylene Oxide, Oxoalcohols, Acetic Acid, and ENB), and on many of our products we are the European market leader. Our total manufacturing capacity is above 3 million tonnes per annum generating an annual EBITDA of ~300 M€. INEOS Oxide is an energetic business which is growing actively on a global level, with projects to extend our production base to new sites in North America and Asia in addition to continued investment on our existing platforms. We are committed to resourcing the Procurement team accordingly to deliver on this ambitious growth agenda.

Purpose of the Job:

Provide direct support, development, and maintenance in different modules (SD, PP, QM) of the company's SAP and related systems.  The jobholder contributes to improvements in existing standards and procedures thus expanding work boundaries. This jobholder is capable of creating a scope of work to address defined problems. The individual is expected to breakdown complex issues into smaller quantifiable parts and implement established procedures, and possibly develop new procedures to accomplish goals.  The individual focuses on completion of specific tasks.  The jobholder will work closely together with the European SAP Business Analyst who own the models and configure the system

Internal Factors: 

The jobholder – while coordinating with peers in Europe - needs to work closely with all areas the organization in the U.S.: IT, Supply Chain, Procurement, Business, Finance, Manufacturing, and QC.

External Factors:

Customers:  Addressing logistics planning and service needs so product is available-to-promise to customers where and when they need it.

Terminals:  Addressing logistics planning and service needs so product is available-to-promise to customers where and when they need it and inventory levels are monitored and managed.

Other INEOS businesses:  Network, share and look at leveraging opportunities.

Responsibilities and Accountabilities

Accountabilities:

• This position – and all positions – with the INEOS Oxide US organization requires the incumbent to commit to learning, following, and practicing INEOS 20 Principles of Process & Behavioral Safety as applicable to the position.  These Principles are posted throughout each Oxide facility and each employee must also commit to following INEOS’ Life-Saving rules on a daily basis.  These are also posted within each Oxide facility.

• Analyze business issues and identify solutions which will enable significant operational improvements in the company’s supply chain, customer service and manufacturing planning functions.
• Work with the business functional community and other process areas to investigate and resolve business process and data issues.
• Support developing and sharing of best practices within the local organization.
• Assist/implement improvement projects for the US organization
• Contribute to change management

• The job holder demonstrates a desire to identify and address root causes
  Provide first line support and seek for solutions
• Maintain master data e.g. material master, shipping points, storage locations, plants across different production sites
• Support, develop and share best practices within the local organization.
• Document processes
• Provide training to users and increase SAP knowledge and best practices in the Customer Service, Supply Chain and Logistics organisation.
• Contribute to the ongoing system availability, integrity and stability by monitoring users’ issues raised in the Supply Chain and Commercial areas.

• Support users in their daily activities assist with user training development and delivery with the goal to develop the users to be autonomous and proficient.
• Coordinate and actively participate in all stages of project development:
• Deliver on time, effectively and efficiently the assigned projects, project preparation tasks, development activities.
• Support the business team throughout all the phases of the project (training UAT scope, develop test scripts,  Cutover activities, deployment readiness)
• Lead, as well as participate in, System Unit and Integration testing
  Cross-train others and self on additional SAP modules as directed in order to provide back-up support of assigned areas of responsibilities.
• Assist with SAP user training development, documentation and delivery
• Provide assistance and training to external parties as eg external terminals
• Work closely with the European Sap Business Analysts to keep alignment and standardization across the organization, seeking for best practices and optimization. Report on progress and issues.

Skills/Competencies:

Level of Education & Experience in general

• Bachelor degree in technical field or minimum 10 experience in SAP - with knowledge of supply chain and commercial processes.
• Minimum 5 years of e experience in supply chain and commercial environment
•  Modules: SD, MM, PP.  Knowledge of FI, CO and QM is a plus.
• Fluency in written and spoken English is required.

Technical Skills

• Detailed knowledge of Commercial and Supply Chain Business processes
• Possessing knowledge of software testing procedures
• Writing functional specifications and preparing training materials
• Translating business solutions into Technical Specifications
• Detailed understanding of technical interfaces between SAP existing systems and external parties.
• Ability to work with MS-Office and SAP IT tools efficiently and effectively.

Behavioral Skills

• Self-motivated individual, results driven with passion for service delivery and attention to detail; concern for and adherence to high standards.
• Team player, flexible and enthusiastic.
• Proactive and enthousiast
• Sound organisational skills required with initiative and thoroughnes. 
• Multitasking ability is critical.
• Highly numerate and analytical with excellent communication skills
• Strong networking and influencing skills

ADA Physical requirements, visual acuity requirements and environmental conditions

While performing the duties of this job, the employee is regularly required to sit and perform tasks requiring repetitive use of hands.  The employee must occasionally walk, stand and travel by car, airplane or other means.   Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Employee must have the ability to see written documents, computer screens, and to adjust focus.

Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction.   Ability to receive detailed information through oral communication and to make discriminations in sound.

Work Environment:  This job is performed mainly in a temperature controlled office environment.

PERFORMANCE INDICATORS

• SHE Performance: Zero incidents.
• Near error-free work product in maintaining Product Warboards.
• 100% ISO Compliance
• Departmental Goals & Objectives ≥ 99%
• Meet all departmental annual training and progression goals: individual and direct/indirect reports as defined in annual performance assessment

Our culture is one of honesty and integrity with an emphasis on safety, health and environmental performance.On our team, people are acknowledged for embracing new practices that help create real value for customers.