Sales Administrator

The Sales Administrator plays a vital role in ensuring the sales department operates efficiently and effectively. They contribute to the success of the sales team by handling administrative tasks, managing customer data, and providing support to the sales team, other internal stakeholders and customers. This role requires a strong attention to detail, excellent communication skills, and the ability to multitask effectively.

The job holder will be expected to be a representative of INEOS and advocate the site Life Saving Rules and 20 Principles.

Based on the Newton Aycliffe site you will be responsible for the management of the Sales Administration side of the Commercial team, working in partnership with the Sales Co-ordinators and Supply Chain to help manage Sales Accounts, Customer Sample Management /Debt Management, Stock Management/ Forecast collation and Data Analysis, whilst following company policies, procedures and strategy.

Data Management:

• Ensure accurate and up-to-date customer information.
• Generate reports and analyze sales data to identify trends and opportunities.

Reporting and Documentation:

• Prepare regular sales reports, including sales forecasts, performance metrics, and KPIs.
• Maintain accurate sales documentation and records for auditing purposes.

Sales Support:

• Coordinate with various departments to assist with timely order fulfilment.
• Support with order-related issues or discrepancies as needed.
• Provide administrative support to the sales team, including scheduling meetings and appointments.
• Assist in the preparation of sales proposals, quotes, and presentations.
• Coordinate with the marketing team for sales collateral and material.

Level of Experience and Education 

Previous experience of working in a Sales or Customer Management position

Experience of working in the PVC section would be desirable
GSCE in Maths and English grade C / 4 or above

Technical Skills 

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and being able to analyse data

Working knowledge of SAP

Knowledge of basic sales and customer service principles.

Behavioural Skills

Strong organisational and multitasking skills.

Excellent communication and interpersonal skills.

Attention to detail and a high degree of accuracy.

Ability to work independently and as part of a team.

Knowledge of basic sales and customer service principles.