Company:

INEOS Oxide

Interested in joining a winning team? A team whose employees share in the ownership of the business and are empowered to make a difference?

Quality Manager

Plaquemine, LA

Quality / Lab

INEOS Oxide USA

INEOS Organization:

INEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products. It comprises 15 businesses each with a major chemical company heritage. Its production network spans 65 manufacturing facilities in 16 countries throughout the world. INEOS products make a significant contribution to saving life, improving health and enhancing standards of living for people around the world. Its businesses produce the raw materials that are essential in the manufacture of a wide variety of goods: from paints to plastics, textiles to technology, and medicines to mobile phones - chemicals manufactured by INEOS enhance almost every aspect of modern life.

BUSINESS CONTEXT:

The INEOS manufacturing complex consists of three world-class manufacturing plants; ethanolamines, polyglycol and glycol ethers. Collectively, all three plants produce over 500 million pounds per year with sales revenue in excess of $250 million per year. Two of these plants, the polyglycol and glycol ethers plant, are contract manufactured for The Dow Chemical Company.

A staff of sixty INEOS employees and forty contractors operates the manufacturing plants continuously. With the exception of supplying raw materials, utilities and some technical support, all activities are handled by the staff at the Plaquemine plant. These activities include reaction, distillation/finishing, process control, packaging, loading, quality control/quality assurance, maintenance, safety, environmental, and supply chain activities.

Purpose of the Job:

This position is responsible for the Quality management systems, Quality certifications, and laboratory operations supporting the three Plaquemine operations, EOA, Glycol Ethers, and Polyglycols produced at the Plaquemine facility in accordance and compliance with INEOS policies and ISO and GMP requirements. The role uses leadership and management skill in support of problem solving, efficiency improvements, new product development, product characterization, and product analysis and also requires a strong working knowledge of GMP requirements.

The incumbent has full responsibility of all human and technical aspects of the Plaquemine laboratory while serving as the Quality Management Representative and on the Plaquemine Leadership Team.

This facility is ISO 9001:2015 certified, EXCiPACT certified, and complies with the International Pharmaceutical Excipients Council (IPEC-PQG) guidelines as part of the Good Manufacturing Practice (cGMP) program.

Environment / Context:

Position sits on the Plaquemine Leadership Team
Responsible to provide Quality guidance to the Oxide US Business and Plaquemine Facility
Responsible for the performance of Quality and Laboratory functions and assets for the Oxide US Business including the Plaquemine Facility
Leads Oxide US monthly Action Item Steering Committee Meeting

Internal Factors:

Policy within the 20 INEOS principle culture and the Quality system
Maintain license to operate certifications (ISO, EXCiPACT, cGMP)
Coordinate, support, & monitor the implementation of regulations & site policies as they relate to Quality across all departments and the Business
Monitor, audit, and report QC/QA performance.
Foster SHE awareness among employees & contractors
Challenge status-quo, identify the areas for improvement to further develop the quality culture
Identify gaps, develop and execute respective programs to close them

External Factors:

Bring Quality best practices to INEOS Oxide US and be the focus for external Quality activities & external communications on Quality matters
Take an active role in supporting relationships with the community & industry representatives for all Quality matters
Interface regularly with external auditors, vendors, and The Dow Chemical Company Chemical Company and continue to foster healthy relationships

Responsibilities AND Accountabilities

Accountability 1:

SHE

Most important activities

This position – and all positions – with the INEOS Oxide US organization requires that the incumbent commit to learning, following, and practicing INEOS 20 Principles of Process & Behavioral Safety as applicable to the position. These Principles are posted throughout each Oxide facility and each employee must also commit to following INEOS’ Life-Saving rules on a daily basis. These are also posted within each Oxide facility.
Maintain safety as the highest priority of the plant
Adhere to and uphold all safety policies and standards Routinely collect, report, and address SHE near misses
Ensure all regulatory training is completed by all department members and self.
Ensure compliance of laboratory operations to the laboratory safety and hygiene program.
Ensure compliance of Laboratory, Quality, and laboratory to all site SHE requirements.
Initiate, prioritize, manage and/or participate in projects designed to improve the safety in laboratory operations.
Ensure lab compliance to the 20 Principles through safety meetings, discussions, audits, etc.
Responsible for the development and justification of annual lab supplies, lab stores, and quality systems audit budget

Accountability 2:

Quality Systems Management and Reporting

Most important activities

Quality Management Representative for the 3 plants represented in the block
Back-up to the Quality Coordinator for all Quality Management System responsibilities, including but not limited to:
- quality audit coordination
- timely response provided to audit reports from all formal quality audits
- quality message system management
- action item system performance monitoring
- performance of effectiveness verification for quality corrective actions
- EOA batch record assembly/review
Ensure the coordination of the Quality Systems management review in compliance with relevant quality standards
Guides organization through transitions in quality standards (new ISO, GMP standard revisions, EXCiPACT)
Identify and implement process improvements to improve the effectiveness of the Quality management system and laboratory operations
Act as the QN SAP Quality Module super user for new products, spec changes, and reporting changes
Maintain the INEOS specification database with updates provided by INEOS Product Steward
Provide CPK reports and evaluation in response to specification change request provided by INEOS Product Steward
Ensure CPK reports and evaluation are performed and communicated on a predetermined basis monitoring inbound The Dow Chemical Company and INEOS raw material quality
Ensure CPK reports and evaluation performed and reported on a predetermined basis monitoring The Dow Chemical Company INEOS production quality
Coordinate and ensure execution of the INEOS Product Stability program as defined by Product Stewardship
Approve new method/ equipment validations including method equivalency validation to relevant published standard
Define round robin programs on an as needed basis with Product Steward
Ensure proper execution and result reporting including recommendations
Monitor ASTM / NSF Compendial monographs for changes to relevant methods that impact The Dow chemical Company and INEOS product testing. Determine paths forward where appropriate to address gaps as identified
Primary point of contact for prior content shipping vessel evaluation

Accountability 3:

Laboratory Management

Most important activities

Prioritization of department goals and targets
Ensure appropriate resource provision and allocation in support of standard & nonstandard Plaquemine testing requirements for The Dow Chemical Company and INEOS
Ensure development, implementation, and reporting of relevant key performance metrics demonstrating the reliability and accuracy of laboratory results
Develop and maintain proper business relationships with The Dow Chemical Company quality departments, supporting mutual efforts for improvement of existing methods and introduction of new methods
Personnel management and development

Accountability 4:

Budgetary Compliance

Most important activities

Ensure development of an appropriate budget for laboratory and quality systems related spend
Ensure annual compliance and adherence to budget developed

Skills/Competencies

Education/Experience

Bachelors of Science with emphasis in Chemistry, Engineering or Quality
Advanced degree required
Knowledge of ASTM testing methods preferred
GMP and ISO methods requirement required
Minimum 15 years of experience in a continuous operations facility in the chemical industry encompassing a broad set of experiences some of which should include manufacturing, technology, and quality

Technical Skills

Knowledge of quality management systems
Budget and cost control experience
Core people management and team management skills
Technical leadership and networking skills
Able to solve complex problems using lean/six sigma tools as needed
Able to integrate multiple analytical approaches into a comprehensive resulting solution to problems
Leading the organization in solving complex product problems important to future success of the business
Strong contacts with key vendors, universities, professional associations
Strong organizational and project management skills
Understanding of business, process development, and legal challenges and expectations.

Behavioral Skills

Use a variety of styles to influence and change styles as necessary
Performance driven while maintaining positive leadership
Utilize communication skills and interpersonal skills to have a high degree of influence in shaping the quality department
People Leader - Recognized as an effective leader that can drive a safe and compliant culture within the quality department
Ability to lead change, influence outcomes, and provide coaching and consultation as needed
Multi-tasking and capable of balancing heavy demand
Excellent presentation skills with communication capabilities and practices both oral and written
Exceptional project management skills.
Strategic thinker with a clear vision and direction of world class change management.
Strong interpersonal capabilities and ability to work cross-functionally with leaders on a variety of issues.

ADA Physical requirements, visual acuity requirements and environmental conditions

Inside

Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The worker is subject to both environmental conditions that occur inside and outside.

Outside

The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases, or poor ventilation.

PERFORMANCE INDICATORS

Following are the Primary Key Performance Indicators for this position:

Action Item Management for Oxide US
Lab Efficiency: On-time lotting, sample shipment, equipment reliability
Continued ISO9001 certification
Acquisition and maintenance of GMP for Excipients certification (Ansi 363)
Control Program Compliance
100% ISO
SHE Performance: Zero incidents
Departmental Goals & Objectives ≥ 99%
100% compliance:
- EPA
- GMP
- DOT
- OSHA
Meet all departmental annual training and progression goals: individual and direct/indirect reports as defined in annual performance assessment / previously listed in individual annual goals

Our culture is one of honesty and integrity with an emphasis on safety, health and environmental performance.On our team, people are acknowledged for embracing new practices that help create real value for customers.