ABOUT US

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A truly global company, INEOS comprises of 36 businesses with 194 sites in 29 countries throughout the world. We also encompass a range of consumer brands and sports interests.

INEOS Grangemouth is an integrated refinery and petrochemicals centre of excellence. We are the largest manufacturing site in Scotland. Click here to find out more Grangemouth INEOS.

We pride ourselves in offering a working environment that is friendly and welcoming, that offers employees true autonomy and empowerment and that enables everyone to achieve their goals and to have a fulfilling professional career with us. At Grangemouth and across the wider INEOS family, there are always opportunities.

Our aim, as always, is to find new, improved ways of doing things. Whether that’s through improving the energy efficiency of our plants, developing new ways of working or delivering on our net zero promises, we like to push boundaries and overcome challenges.

If you share our vision for a sustainable future; if you possess the skills and competencies to help deliver our net zero road map; if you want to play your part in the remarkable next step in the UK petrochemical sector, we’d like to hear from you.

ABOUT OUR OPPORTUNITY

We are looking for an IT Infrastructure Analyst to support strategies, policies and processes to deliver IT Infrastructure technical support within budget and resourcing constraints. The post-holder will be responsible for various tasks to support and maintain & provide ongoing support for IT Infrastructure environments, including; Telecoms, Networks, Storage, Servers, Virtualization and Backup\Disaster Recovery.

The post holder will work with other IT Team members at Grangemouth, Aberdeen and on occasion, globally across INEOS group to identify, troubleshoot and resolve any issues which impact service delivery. Providing technical input to troubleshoot, resolve operational issues and report any High Priority and Critical Issues to the Infrastructure Team Leader ensuring uninterrupted service disruptions are kept to a minimum and within the agreed SLAs.

The post holder will work closely with the IT Infrastructure Team Lead to deliver a cost effective and reliable service to the business, aligning with business Service Level Agreements. The post holder will also work closely with the Projects Manager to support of delivery of a portfolio of infrastructure projects, providing technical input & providing feedback to scope small, medium and large-scale IT projects.

Key accountabilities

To support IT Infrastructure Technology Strategy to achieve business goals, ensuring alignment with all sites, functions and INEOS Group.
Work with vendors and outsourced partners to meet agreed Service Level Agreements (SLA’s).
Recommend IT solutions to facilitate business process improvement.
Hands on and hands off problem solving abilities.
To ensure that helpdesk tickets assigned to the Infrastructure Team are resolved within the Service Level Agreement.
Monitor and maintain IT Services and effectively manage any interruptions to normal services.
To identify any key IT Infrastructure vulnerabilities to the IT Infrastructure Team Lead and provide recommendations to support appropriate risk mitigation.
Ensuring that operational system changes follow IT change management processes.

Special Features

Many of these systems are critical to daily operation of the business and require a high degree of availability.
Supporting multiple businesses, with separate IT strategies and management teams.
Additional out of hours working to meet business demands.
The role is part of the Back Office on call rota.

Due to the short term nature of the role we cannot accept visa sponsorship applications.

ABOUT YOU

Education & Experience

HNC / NVQ level 3 in a relevant discipline or equivalent work place experience.
Considerable experience in an infrastructure or technical operations role.
Demonstrable experience senior level support including Servers, Storage, Virtualization, Backup\Disaster Recovery, Networks and Telecoms.
Experience with service providers to ensure appropriate services and resources are available to support infrastructure estate.

Technical Skills

Comprehensive experience of administration, management and maintenance of Microsoft Windows Server Operating systems.
Comprehensive track record working with VMWare technologies and architectures.
Good level of understanding of Backup, Disaster Recovery and High Availability using Veeam.
High level understanding of HPE 3PAR StoreServ 8000, HPE Alletra and HPE StoreOnce.
Knowledge of creating PowerShell scripting/automation.
Knowledge of client and server patching using WSUS and Ivanti Security Controls.
Experience of packaging, testing and deployment of software and updates using SCCM\MECM.
Knowledge of creating and maintaining up to date desktop image(s) using MDT.
Good level of understanding of Network and Server Security/Management.

Additional Skills

High level understanding of Cloud Infrastructure exposure (Azure and O365 Desirable).
Certification (Microsoft, VCP, HPE Desirable).

HOW TO APPLY

Application Process

Interested candidates should submit their CV via our website ineosopportunities.co.uk

Pre-screen (If applicable)

Applicants with a successful CV may be invited to an online MS Teams or telephone call to further discuss the role, the organisation and your suitability.

Formal Interview

Successful applicants will then be invited to interview which will consist of behavioural and technical questions.

Provisional Offer

If you are selected as the preferred candidate you will receive a provisional offer which will be subject to a medical assessment and reference checks.

Clicking this link will take you to an external site where you can continue with your application