INEOS Automotive – Grenadier – Built On Purpose
It’s a big task to launch a best-in-class 4x4 for those who depend on a vehicle as a working tool, and it’s our responsibility to do the best job possible. We’re building the Grenadier from the ground up, component by component. No corners cut and no easy options.
To make this vision a reality, we’ve assembled a team of world-class experts who are willing to roll up their sleeves and get stuck in. We need more doers that think big. More thinkers that dive in and do. More people that make things happen. We’re a diverse workforce of tenacious, straight-talking experts with engineering at our core. We’re growing our world-class team and looking for spirited innovators and disruptors - those who thrive on a gritty challenge and will work through adversity in the pursuit of success. We’re doing things differently.
Your Role: To strengthen our IT team with focus on our mission to deliver a direct-to-consumer retail model that is underpinned by customer centricity. Our CRM estate is a fundamental pillar to enabling this and the IT CRM Specialist will support a diverse, growing SAP Cloud for Customer (C4C) userbase on a global scale, as well as overseeing activities that cross-over with Salesforce Marketing Cloud (SFMC). You will be responsible for our SAP C4C systems (Sales and Service) both from an operational standpoint and on a strategic project and programme level.
You will work within a scale-up and fast-moving environment and will be surrounded by a team of experts in their field and be given the autonomy and freedom to develop the role as we grow.
YOUR RESPONSIBILITIES (but are not limited to):
- Day-to-day maintenance and configuration of C4C (Sales and Service)
- Provide all encompassing application level support and guidance for business users
- Operate in partnership with the Product Owner
- Contribute to Sprint deliverbles and Sprint scope
- Manage the end-to-end release management activities
- Support and guide the Supplier team
- Manage all reporting and dashboard capabilities
- Own the management of workflows and templates
- Responsible for all data migration, loading and validity
- Monitor the entire C4C application
- Integrate with the wider Digital Teams
DESIRED EXPERIENCE & SKILLS:
- Minimum of 4 years’ experience working on SAP C4C Sales and Service, across multiple functions (administration, configuration, integration, reporting etc.) and modules incl. minimum of 2 years’ experience working with supplier delivery teams, supporting the paltform
- SAP C4C certification highly advantageous (SAP Certified Technical, Development or Application – SAP Cloud for Customer) but not mandatory, providing demostratable experience
- Specific C4C knowledge and skills whole bandwith from A to Z, from Configuration to KUT changes
- Strong experience of using Azure DevOps for project and operational planning, backlog development and tracking
- Strong business analysis and functional understanding, including requirements gathering and definition, supporting sprint planning, analysis, documentation, User Story definiton and backlog management
- Good understanding of agile methodologies, namely Scrum and SAFe (Scaled Agile
- Release management and planning experience
- Adventageous: Automotive Industry, Salesforce experience
If this sounds like you, let’s talk.