Warranty Processer
Based: Upper Heyford, Oxfordshire
- Expansion role
- Scale-up business with large investment
- Numerous opportunities to develop and progress
Your Career: As Warranty Processer for INEOS Automotive you will work within a scale-up and fast-moving environment, preparing for the Grenadier delivery in 2022 whilst also supporting the worldwide business expansion. You will be surrounded by a team of local and international experts in their field and be given the autonomy and freedom to develop the role as we grow.
The Role: The Warranty Processer works closely with the Warranty Manager, the Commercial Aftersales Manager and the Ineos IT Team assisting in implementing & testing the Warranty Management system functionality end to end, to ensure seamless claim upload, processing and reimbursement flows for our service partner end users. They will ensure the provided Warranty Management system meets the highest quality standards in terms of accuracy, usability, functionality and credibility that are required by Ineos Automotive to facilitate the submission of Warranty claims and provide prompt and reliable Warranty information upon which the wider business can make informed decisions. Capable of processing authorisation requests and claim submissions from Service Partners to ensure a timely and cost effective solution to customer complaints and vehicle issues.
INEOS Automotive: We have one goal: Manufacture, launch and deliver an uncompromising, best-in-class 4x4 for those who depend on a vehicle as a working tool. It’s been an exciting journey since our inception in 2017. We’ve flown past many milestones and, despite the global challenge of 2020, we’re on track to deliver our plan. At INEOS Automotive, we’re always looking for people who can bring new perspectives to our teams. People with entrepreneurial spirit, who enjoy taking on new challenges and are comfortable with handling risks and uncertainties. 2021 and 2022 are our years of execution and as Warranty Processer you will play a huge part in this. If you are looking to join a scale-up business that values your curiosity, drive, and expertise whilst taking on a career defining role, then INEOS Automotive welcomes your application.
For the Warranty Processer role, we are looking for:
- Broad experience, in many, if not all Automotive Technical Service Aftersales disciplines
- Strong Vehicle Technical knowledge
- Knowledge of Warranty based business with extensive automotive Aftersales experience, which could include vehicle manufacturer or wider manufacturing trade experience
- Familiar with warranty software tools, ideally SAP, or experience based equivalent
- The right candidate will preferably come from an automotive aftersales background, have strong team skills and be able to work to a very wide scope of expectations and deliverables
If the role sounds of interest and you want to learn more, please apply. If your application is successful one of the team will be in touch to arrange an initial conversation!