Part of INEOS, INOVYN is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €3.1 billion, INOVYN has circa 4,200 employees and chemical manufacturing, sales and marketing operations in 8 countries across Europe.
INOVYN’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Vinyls Technologies. INOVYN's annual commercial production volume is circa 10 milliontonnes. See www.inovyn.com and www.ineos.com for more details.
Main role purpose:
The post holder acts as a focal point between customers and the internal sales, technical service and operations teams, as well as third party supply chain suppliers, to ensure customer service and sales targets are delivered.
Key responsibilities & accountabilities:
- Handle the order processing flow, prepare and follow-up all administrative paperwork and timely invoicing of orders.
- Organise supply chain operations in the most cost-efficient way.
- Assist in stock management and warehousing control.
- Contribute to the development of repeat sales and achieving sales targets by maintaining good relationships with customers through regular telephone and email contact, including following up on potential and expected orders and informing the Sales Managers/Representatives of potential threats.
- Assist in the forecasting of product availability in liaison with the Sales and Supply Chain managers.
Key skills & experience:
- Bachelor degree with a minimum of 5 years of customer service and/or inside sales experience in a multi-national environment.
- Good negotiation and influencing skills.
- A good understanding of the supply chain concept.
- Excellent planning skills and well organized to handle all administration tasks accurately and in an efficient manner.
- Fluent in English, Dutch and/or French. Other major European languages (German/Italian) are recommended.
- Customer minded and team-oriented, with an aptitude to solve problems efficiently and independently within a small team.
- Highly self-motivated, able to work with limited guidance or supervision.
- High numeracy skills & PC literacy (especially spreadsheets).
- Excellent communication skills, with an important requirement on social intelligence and interpersonal skills.
- Able to multi-task and to function efficiently under pressure.
- Highly organized and extremely accurate in all aspects of the function; attention to detail.
INOVYN is a company of INEOS. INEOS is a global manufacturer of petrochemicals, speciality chemicals and oil products. It comprises 34 businesses each with a major chemical company heritage. Its production network spans 183 sites in 26 countries throughout the world.
This is a direct Company recruitment. We will not accept applications via employment agencies