Part of INEOS, INOVYN is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €3.1 billion, INOVYN has circa 4,200 employees and chemical manufacturing, sales and marketing operations in 8 countries across Europe.
INOVYN’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Vinyls Technologies. INOVYN's annual commercial production volume is circa 10 milliontonnes. See www.inovyn.com and www.ineos.com for more details.
Main role purpose:
The post holder is part of a small service desk team responsible for providing technical support for end-users and maintaining the equipment/services available to them.
Key responsibilities & accountabilities:
- Deliver all local IT Infrastructure services (administration and optimisation of Windows clients, servers, local network, VoIP telephony, smartphones and peripherals, Active Directory, security etc).
- Rollout new hardware and software standards.
- Handle IMACs for the first and second level of support of the entire IT infrastructure area.
- Support end-users for all infrastructure and applications incidents, problems and changes.
- Contribute to the implementation of new IT solutions/services/changes.
Key skills & experience:
- Degree in computer and science or equivalent through experience.
- Minimum of 2 years experience in an IT Service Desk support function.
- Excellent working knowledge of Microsoft operating systems and Office applications.
- Excellent working knowledge/experience with workstations, laptops, printers, VoIP phones, smartphones etc.
- Familiar with Windows Server 2016/2019, Linux, VMWare ESXi 7, SCCM, Active Directory, Storage and Backups.
- Familiar with ITIL processes.
- General knowledge of networks to include basic TCP/IP understanding, DNS and DHCP.
- Experience with MITEL telephony system or other VoIP system is a plus.
- Fluent in French and English. Dutch is a plus.
- Natural aptitude for troubleshooting and problem-solving.
- Able to work independently and as part of a team.
INOVYN is a company of INEOS. INEOS is a global manufacturer of petrochemicals, speciality chemicals and oil products. It comprises 34 businesses each with a major chemical company heritage. Its production network spans 183 sites in 26 countries throughout the world.
This is a direct Company recruitment. We will not accept applications via employment agencies