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Part of INEOS, INOVYN is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €3.1 billion, INOVYN has circa 4,200 employees and chemical manufacturing, sales and marketing operations in 8 countries across Europe.
INOVYN’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Vinyls Technologies. INOVYN's annual commercial production volume is circa 10 milliontonnes. See www.inovyn.com and www.ineos.com for more details.
Main role purpose:
The post holder is part of a small service desk team responsible for providing technical support for end-users and maintaining the equipment/services available to them.
Key responsibilities & accountabilities:
Deliver all local IT Infrastructure services (administration and optimisation of Windows clients, servers, local network, VoIP telephony, smartphones and peripherals, Active Directory, security etc).
Rollout new hardware and software standards.
Handle IMACs for the first and second level of support of the entire IT infrastructure area.
Support end-users for all infrastructure and applications incidents, problems and changes.
Contribute to the implementation of new IT solutions/services/changes.
Key skills & experience:
Degree in computer and science or equivalent through experience.
Minimum of 2 years experience in an IT Service Desk support function.
Excellent working knowledge of Microsoft operating systems and Office applications.
Excellent working knowledge/experience with workstations, laptops, printers, VoIP phones, smartphones etc.
Familiar with Windows Server 2016/2019, Linux, VMWare ESXi 7, SCCM, Active Directory, Storage and Backups.
Familiar with ITIL processes.
General knowledge of networks to include basic TCP/IP understanding, DNS and DHCP.
Experience with MITEL telephony system or other VoIP system is a plus.
Fluent in French and English. Dutch is a plus.
Natural aptitude for troubleshooting and problem-solving.
Able to work independently and as part of a team.
INOVYN is a company of INEOS. INEOS is a global manufacturer of petrochemicals, speciality chemicals and oil products. It comprises 34 businesses each with a major chemical company heritage. Its production network spans 183 sites in 26 countries throughout the world.
This is a direct Company recruitment. We will not accept applications via employment agencies
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