SAP Specialist
INEOS Automotive
Based: Raleigh, North Carolina INEOS Automotive North America HQ
- Expansion role
- Scale-up business with large investment
- An unparalleled opportunity to establish a new automotive Manufacturer in the USA, Canada & Mexico
The Role: The role SAP Specialist is responsible for supporting key projects to ensure overall USMCA Customer Experience and Network Development goals are achieved. Working closely with the senior management team and business leads, this individual will oversee Commercial CX and Network Development tasks
INEOS Automotive: We have one goal; manufacture, launch and deliver an uncompromising, best-in-class 4x4 for those who depend on a vehicle as a working tool. It’s been an exciting journey since our inception in 2017. We’ve flown through many milestones and, despite the global challenge of the last year, we’re on track to deliver our plan. 2021 and 2022 are the years where we establish the bedrock of our business and put our plans into action. As the new SAP Specialist you will play a huge part in this. If you have the experience; if you’re confident and capable enough to join a scale-up business and you share in our pragmatic, no-nonsense enthusiasm to take on a career defining role, then INEOS Automotive is ready to welcome you.
Duties include:
- Drive technical curiosity to learn and master the functions and navigation of the SAP C4C application
- Follow & execute basic CRM scripted responses to potential retailer inquiries
- Become familiar with the overall customer journey and become proficient in updating the customer journey documents and presentations
- Support ongoing customer experience RFPs, responses, budgets, vendor landscape, vendor points of contact, etc.
- Prepare reports, proposals, presentations, and documentation to support the Director of Customer Experience and the Senior Network Development Manager – Commercial’s team strategic objectives
For the SAP Specialist role, we are looking for:
- Previous SAP experience or exposure is essential for position success
- Previous Administrative/Personal Assistant experience
- Technical knowledge of applications, databases, CRM systems
- Customer Experience knowledge and awareness
- Knowledge of Auto industry, auto dealerships a huge plus
- Proven ability to continuously look for opportunities to improve
- A genuine interest in the automotive industry (preferred but not mandatory)
This pivotal role in the Americas team requires extensive experience, a can-do attitude and an appetite to create a top-quality service infrastructure across multiple key markets. If your experience and background equips you for this and the role sounds of interest to you, please apply. Please include a covering letter that supports your application along with any other supporting information.
The SAP Specialist will be based in Raleigh, North Carolina.
It is a prerequisite for the role that the successful candidate has the legal right to work in the USA
If your applications is successful one of the team will be in touch to arrange an initial conversation!