Please apply with a CV and cover letter in English.

INEOS Automotive – Grenadier – Built On Purpose

Story so far

Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we’ve hit some huge milestones along the way. Despite some global challenges, we brought our first vehicle, the INEOS Grenadier, from a vision to prototype and to market in just five years. And now, as the first customer deliveries of our INEOS Grenadier have begun, we look to the future with our first all-electric vehicle.

People and Culture

With around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary. We welcome people who mirror our values: Spirit of ownership, who take responsibility and make things happen. Delivering quality work, with ambition to deliver outstanding results and who have a community mindset, believing together everyone achieves more. Creativity and initiative are encouraged to support your career development.

We’re doing things differently.

If this sounds like you, let’s talk.

Your role: The job holder will be responsible to manage the customer relevant issues in case of non-conformity of safety, emissions and compliance requirements of the products and/or services from INEOS Automotive when the cars have already left the production plant. The Recall and Service Specialist manages the product and process maturity of the company´s projects by providing continuously transparency on the level of maturity and the critical paths in the project timelines for all relevant project members, in case of deviations appropriate actions will be defined and implemented.

What you will be doing:

Evaluate relevant KPIs regarding non-conformity of safety, emissions and compliance

Define, implement, monitor and maintain a risk assessment method and process considering important criteria (e.g. product safety, health, environment, customer satisfaction) with business partners for preventive risk management.

Organize cross-functional meetings to assess the potential non-conformity

Create adequate measures in collaboration with the responsible departments (Engineering, Manufacturing, Commercial, Quality, Legal) by consideration of customers and INEOS interests)

Plan, organize and conduct the relevant meetings to handle above described topics

Coordinate measures with Legal and external authorities

Prepare Management reports and decisions

Organize the facilitation of the decided measures

Manage and ensure the lessons learned process and feedback loops to business partners

Requirements

What we are looking for:

Technical degree in engineering or similar studies

Long-term Experience in Quality Management or After Sales and in Automotive Industry

3-5 years professional experience in the field of automotive recalls

Professional experience in the field of collaboration with external authorities

Ability to identify and understand complex technical contexts

Cost awareness

Ability to achieve good results under time pressure

High team skills

High empathy and very good communication skill, motivation skill and enthusiastic capacity – ability to adapt to diverse people and situations

High organizational skills and result orientation

Assertiveness, diplomacy, moderation skills

Good analytical thinking

Very good English skills

Good MS-Office knowledge

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