Infrastructure Engineer

Main role purpose:

• The post holder is responsible for developing and managing the IT infrastructure supporting the INOVYN systems portfolio to maintain operational status.

Key responsibilities & accountabilities:

• Identify, develop and deliver IT infrastructure improvements for the defined portfolio in line with business requirements and in a cost-effective manner.
• Manage the upgrading of systems (internally and externally supported) by developing, testing, evaluating, and installing enhancements for hardware and software.
• Establish, lead and implement continuous improvements for the INOVYN IT infrastructure.
• Develop and ensure that technical skills, competencies and experiences match the current and future needs to support INOVYN infrastructure.
• Manage the relationships with third-party suppliers involved in the delivery of improvement plans /projects.

Key skills & experience:

• Degree or equivalent qualification in Information Technology.
• Minimum 5 years of IT technical infrastructure support and development.
• Excellent hands-on experience in the installation, configuration, and support of Microsoft Windows Server operating systems (2016/2019), AD, GPO, DHP, DNS, VMware ESX and Citrix 7.15.
• Excellent working knowledge of TCP/IP networking and its troubleshooting including Active Directory, routing and port allocation.
• Good working knowledge of Network Technologies including Spanning Tree Protocol, Layer 3 Networking and Routing Protocols such as OSPF or RIP, LAN/WAN/VOIP switches and connections.
• Storage and SAN experience (ideally NetApp).
• Experience in network monitoring, load balancing, and server high availability techniques.
• Good understanding of security best practices, including Cyber, the ITIL framework and change control.
• Able to develop and maintain high-quality documentation.
• Flexible approach to support out-of-hours requirements.