You cannot apply for this job because applications are now closed.
IT APPLICATIONS Systems Engineer (bi Suite)
Are you in?
A truly global company, INEOS is one of the world’s largest chemical companies.
Having committed to significant investment over the next few years, we now require business applications System Engineer with relevant experience to play a key role in the delivery and support of this growth in our business.
To provide support and development for a number of business application systems with particular focus on specific areas of expertise. To support troubleshooting & resolution of system issues and unplanned outages. Provide input into technical solutions for new project activities. Implement & test business applications, working closely with other members of the IT Team and when required, the business users.
Provide application support for specific business applications relevant to experience. Ensuring compliance with IT processes & standards, including change management
Install & test business applications both in-house developed & 3rd party purchased in conjunction with business users
Regular review of incoming support issues to ensure resolution within a timely manner. To support the team with resolving any unplanned outages. Highlighting any significant issues to the Application Manager.
Update support documentation & procedures to ensure that they meet the goals of simplicity and efficiency in working practices
Providing technical support for small & medium sized projects tasks, to ensure that they are delivered on time; within budget and meeting the stated business requirements.
Responsibility to ensure that all applications support & disaster recovery documentation is kept updated for supported application systems
Accountable for source code control within your area of expertise
Assist in delivering applications IT Strategy in alignment the INEOS FPS, Refining & O&P UK roadmaps to achieve business goals
Excellent working knowledge of using Business Intelligence products.
Superior knowledge of working with MS Excel, is essential and working with macros is preferred
Excellent Data Analysis & Problem Solving Skills
Involved with data analysis of historical, current and predictive data view of business operations. This includes working with both structured and unstructured data to meet stated business requirements.
High level of experience of Windows 10 for the client and Windows Server.
Working knowledge of installing 3rd party supplier software onto PC clients and servers is essential to this role
No Visa applications will be considered in relation to this role
Qualifications, knowledge and Skills
Qualifications & Experience
5+ years relevant technical IT Systems experience
Analyse and document client/end-user Business Intelligence requirements
Microsoft Certified Solutions Associate certification
Expert working knowledge of MS Excel
Knowledge in using Qlikview, MSBI (SSRS, SSIS and Power BI) or SAP BI 4.
Ability to resolve technical issues of a 3rd line support nature.
Data Analysis skills.
Experience of Windows 10 for the client
Knowledge in using SQL Server is preferred
Knowledge in using Oracle databases.
Working knowledge of installing 3rd party supplier software onto PC clients and servers is essential to this role.
Resolves and/or escalates issues in a timely fashion, interacting with the Senior Systems Engineers or Technical Leads to highlight & discuss technical issues
Written & spoken English language skills are essential
Engaging with business users when troubleshooting issues and clarifying business requirements
Speaking to software suppliers to resolve technical issues and communicating with end users to co-ordinate installs
Ability to handle multiple and diverse tasks simultaneously (written & verbal)
Self-starter, with strong team-working, influencing, communication and other interpersonal skills
Demonstrates a bias for action
Driven to attain goals and pursue excellence
Agrees workload priority with line manager
Meets timescales for project tasks
Identifies opportunities for improvement and makes constructive suggestions for change.
Participates in effective team interaction (including remotely based team members)
Regularly reviews/updates service desk tickets.
Keeps track of lessons learned and shares those lessons with team members
Updates IT support documentation
Making a contribution to team success and actively supporting others