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Export Account Coordinator

Export Account Coordinator

Location: Zhuhai Guangdong China

Job Level: H32

Local HR: Sally Lu


Purpose/Role of the job

  • Responsible for PTA export order-to-cash operation, includes order to customers, LC vetting, shipping scheduling, customer clearance, THC payment, LC presentation, SAP tracking, filing etc.
  • Support customs verification and AEO when needed
  • Support PTA global optimization activity when need, import PTA from other plants and resales to customers in China.
  • Collect shipping market information from forwarder, liners, and other related parties.


Responsibilities/Accountabilities of the job

  • Prepare sales order and PI to customers based on order request from sales team.
  • Follow up LC vetting result and change requirement with finance team and customer.
  • Coordinate container loading and delivery schedule of feeder cargo/ shipping vessel.
  • Prepare documents for custom clearance, ensure declaration, record and filing accurately, keep compliance with AEO requirement.
  • Implement payment process to settle THC and ocean freight timely.
  • Verify BL and shipping certificate, prepare other documents as well, ensure timely LC presentation.
  • Keep all of transactions be corrected input in SAP, tracking form and other related system.
  • Assist in customer complaints handling when need.



  • Export OTC process follow up: Follow up OTC process with 0.2~0.3 billion sales revenue per year
  • THC Purchase to pay process follow up: Apply payment for THC about 2~5million per year


Main contacts/Interfaces

Who: Supply Chain Manager

Purpose of contact: line manager


Who: PTA Commercial OPS Lead

Purpose of contact: Follow master planning and Handbook verification requirement


Who: Dispatcher

Purpose of contact: Co-worker of daily logistics delivery plan


Who: Logistics Specialist

Purpose of contact: Communicate shipping market information


Who: Sales Manager

Purpose of contact: Communicate customer’s info between commercial and operation


Who: Finance team

Purpose of contact: Coordinate LC, reconciling, reporting issues


Who: Customers

Purpose of contact: Place sales order, collect payment, deliver product, reconcile balance, follow up complaints etc.


Who: Forwarder

Purpose of contact: Confirm shipping order, settle THC, coordinate BL etc.


Who: Feeder/Liner

Purpose of contact: Verify THC, collect shipping mkt info


Who: Customs clearance agent

Purpose of contact: Prepare documents and verify outputs


Required profile

  • 3 - 5 years’ work experience in import/export, supply chain, commercial, logistics
  • Experience in shipping company, forwarder or as custom specialist is a plus.
  • College or university degree.
  • SAP experience in SD and MM model.
  • Professional proficiency in English
  • Master of Excel
  • Power BI skill is a plus.
  • Good communication skill.
  • Good teamwork and risk control awareness.