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ERP Manager

Create business value, operational efficiencies, and financial data integrity through effective management of the SAP Enterprise applications supporting Acetyls’ business functions.  The business has operations across multiple regions including North America, Europe and Asia.

INEOS Acetyls relies on robust and fit-for-purpose processes and ERP applications to realise its business vision. 

The ERP Manager delivers value through effective management of our SAP ERP and associated applications portfolio.  Key applications provide significant value to the business: SAP enables all of the key business processes within the company.  The role indirectly manages multiple third-party providers who develop & support IT applications.

The role is responsible for direct management of SAP professionals, and indirect management of other technical resources and external contractors as needed.  This team will do the business analysis as well as the actual configuration changes in SAP that are necessary to delivering the desired business solutions. They also work closely with our external SAP Hosting and Basis Support Partner (Delaware). Problem solving done by the individual requires determining "what to solve".  The employee addresses unique problems and evaluates advantages and disadvantages of alternatives.

This position is directed by broad functional goals.  The post-holder influences portions of corporate functional strategies for optimising overall business performance. This position develops local discipline policies and practices as well as approves modified and new procedures and standards.

The individual performs complex tasks that must be coordinated with tasks outside the work unit; The individual provides advice and counsel to both IT and Business Management.


Accountabilities:

ERP support and project management:

  • Develops and manages governance processes to ensure that all change requests and SAP projects have a robust business case and support application of best practices.
  • Network with counterparts in other INEOS businesses to develop ways to best leverage collective resources & reduce applications costs while assuring business appropriate functionality and reliability.
  • Project manage SAP projects and SAP enhancement requests using standard project management practices and tools. (Requirements gathering, system configuration & design, user/functional requirements documentation, test plan/scenario creation, final defect tracking, unit, integration and acceptance testing, and go-live support)

System improvement and optimization:

  • Works with abstract concepts, turning them into opportunities to improve corporate performance. Actively identifies state of the art knowledge in other areas and adapts that knowledge to achieve business improvements.
  • The scope of work done by the individual requires the integration of the entire process/system (e.g. integration of multiple, mixed-use systems).
  • Requries individual to be self motivated from concept to integration

Strategy and configuration consultant:

  • Role works closely with senior level leaders across all parts of the business to understand and help shape strategy, functional work processes, SAP configuration, critical data reporting and support requirements.
  • Shared accountability for the development and implementation of the IT strategy along with the IT Manager and the Application Team.
  • Primary accountability for business engagement, business case creation and the delivery of SAP applications training programs.
  • Advise and advocate how IT can support the fulfilment of the business strategy by engaging with senior and board-level management in all departments (Supply, Commercial/Logistics, Operations, Maintenance, Finance, Procurement and HR).
  • Develop & communicate business cases working in close association with management in the functional areas & garner support for their approval.
  • Plan the organisation and delivery of training in the use of SAP and integrated applications.

Project and support team management:

  • Directly manages a team of professionals and indirectly manages service providers and the associated budget.
  • Plan, coordinate, assign tasks and projects to direct reports, set performance measures and monitor progress.
  • Develop direct reports consistent with goals for the organization and the individual.
  • Provides hands-on IT SAP configuration support during absences of other SAP team members.

Level of education & Experience in general:

  • Bachelor of Science required, MBA preferred
  • Minimum 10 years’ experience in SAP with at least 5 years in the manufacturing industry, preferable the chemical industry, particularly in areas of business process, commercial operations, or supply chain
  • Strong aptitude in functionality of a wide variety of IT applications, particularly SAP including S4/HANA.

Technical skills:

  • Understands and designs highly complex aspects of a wide range of technologies and performs work without supervision. Is a widely recognised expert in multiple fields.
  • Experience managing SAP Environments with deep experience in multiple SAP modules .
  • Experience in S/4 and in particular S/4 Implementation Projects preferred.
  • Understands complex business processes and the applications that support them.
  • Experience managing, developing and supporting applications and business systems.
  • Able to diagnose and solve complex, rare technical or process issues, and evaluate impact on business. Is frequently called upon by other organisations to assist in problem resolution.

Behavioural skills:

  • Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful and understandable.
  • Primary objective of job is to motivate others to act; understanding, developing, motivating, negotiating, mediating conflict with technical staff and third parties.
  • Creates an environment in which quality information flows freely between self and others; encourages open expression of ideas and opinions; builds effective teams.
  • Excellent communication skills (both written and verbal) and the ability to interact across different cultures and time zones.
  • Expected to have regular interaction with management and counterparts in multiple businesses and countries.
  • Demonstrates ability to handle abstract problems with no known solutions.
  • Adapts to multiple/changing demands readily.
  • Can see applications for practices from different industries that could benefit our business, and successfully implements them.
  • Demonstrates strategic and visionary behaviours.