Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance.
On our team people are acknowledged for embracing new ideas that help create real value for customers. Let’s get there together.
INEOS has an exciting opportunity for a Customer Service Representative to join our INEOS Composites, LLC, business at our Navi Mumbai, Maharashtra location. This is a very visible, significant role within the Company and the Sales function. This position will report to General Manager- Sales.
The responsibilities of the position include, but are not limited to, the following:
Job Responsibility
Handling major customers as a Sales Support Executive for India.
Managing sales contract/ rebate with Key Indian Customers.
Planning and forecasting for local as well as Indent business
PO processing for assigned accounts.
Local Importation Pricing calculation & providing the quotation to all local as well as indent customers and ensuring Bu’s Approval.
Preparing and coordinating for new customer code form & credit limit with necessary approval. Taking required action if credit limit is exceeding for customer for Indent as well as for local sales.
Co-ordination with SGP on day to day basis for timely dispatches / productions.
Internal / external co-ordination to meet customers’ requirements.
Close Follow up and Interaction with customer to check the require deadlines for supply are met and for future requirements if any.
Keeping record and track pricing manually.
Arrange for the dispatch as customer requested date. Coordinating with warehouse to ensure dispatches.
Keeping a track of credit notes for timely generation & Payment.
Keeping track & records of all dispatch details and required documents
Maintaining the records for Payments and keeping finance dept informed for the same.
Management of Samples requests for direct as well as for distributors.
Sales / open order updates to BU head as well as sales team.
Follow price approval mechanism.
Conducting and managing due diligence activity for distributors, customers etc.
Organize review meetings and prepare score card for commercial team.
Organize daily review meetings with Customer Sales Representative positions.
Daily report Generation.
Management of buffer stocks in warehouse and plant for effective dispatches.
Support business head in conducting sales and commercial activities.
Support in Sales promotion activities.
Support in administrative work
Payment follow up with customer & distributor.
Requirements:
• Bachelor’s degree In Any Stream
• Minimum 5 years of Experience
• SAP Experience is preferable