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Purpose of the Job:
- Handle order-to-cash operation: Interface with customers on contract preparation, payment collection, delivery schedule, price adjustment, invoice and account reconciliation.
- Interface with logistic service suppliers to develop delivery plan and follow up delivery implementation.
- Maintain related transaction data in SAP correctly.
- Assist in customer complaint handling
Responsibilities / Accountabilities of the job:
- Work with customers on contract preparation, payment collection, shipping arrangement, delivery scheduling, price adjustment, invoices issue and account reconciliation etc.
- Work with customers and logistic service providers (LSPs) to develop monthly and weekly delivery shipping plan with the proper payment plans by customers.
- Communicate with sales / customers regularly to understand their operation status and update customers on shipping status.
- Maintain sales transaction database in SAP.
- Monitor logistics service supplier’s performance and provide input for monthly KPI review.
- Assist in customer complaints handling.
Required profile:
- Good communication skill.
- Good team work.
- College or university degree.
- 2 years’ work experience in supply chain, commercial, logistics or finance functions.
- SAP experience in SD and *** model.
- Master of Excel, Power BI skill is a plus.
- Good English in reading and writing.